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Built to power the businesses that shape tomorrow
iZape is the technology and software engineering arm of Appac Mediatech, founded to bring enterprise-grade technology to mid-market and growing businesses.

How iZape Began
Born inside Appac Mediatech
For over two decades, Appac Mediatech has helped manufacturing, engineering and healthcare brands grow through marketing and communication. A pattern kept emerging: clients didn't just need better marketing. They needed better technology.
They needed custom applications to run operations, cloud infrastructure to scale and a partner to manage their systems so they could focus on growth. Rather than stretch a marketing agency into unfamiliar territory, founder Balakrishnan Shanmugam built a separate technology company with its own engineers, processes and focus.




That company is iZape
Today iZape works as an independent technology company within the Appac group, serving Appac's clients and a growing portfolio of enterprises. We also built iZape CRM, first for our own sales teams and now as our flagship product.
What drives us every day
A clear north star and a daily purpose - these are the two things that keep our team aligned and energised.
Our Vision
To be India's most trusted technology partner for mid-market and enterprise businesses.
Our Mission
To deliver custom software, cloud, managed services and intelligent tools that help businesses operate smarter, grow faster and compete at the highest level, with integrity, transparency and accountability.
Our Values
The principles we build on
These aren't just words on a wall. They're the standards we hold ourselves to every single day.
Integrity First
We do what we say. Ethics and transparency are non-negotiable.
Engineering Excellence
Every architecture decision, deployment and support ticket meets a high bar.
Client ownership
We stay after go-live and measure success by our clients results.
Continuous Learning
Certifications, tech talks and learning time every sprint.
Empowered Teams
Great software comes from people who feel trusted.

When I started Appac Mediatech, I saw good businesses held back not by their products but by disconnected tools and vendors who disappeared after delivery. iZape is the technology partner I wanted for our own clients: one that builds carefully, stays after launch and grows alongside you. We carry the values that built Appac, integrity, accountability and a relentless focus on results, into every line of code.
Balakrishnan Shanmugam, Founder & CEO
Founder & CEO of Appac Mediatech Pvt. Ltd.,
Part of the Appac Ecosystem
iZape is a subsidiary of Appac Mediatech Pvt. Ltd. - an ISO 9001:2015 certified, NASSCOM-recognised digital agency with 18+ years of experience in brand strategy, digital marketing, and creative communication.
Appac Mediatech handles marketing. iZape handles technology. Together: a single ecosystem covering both market-facing and technology needs.
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