Built to power the businesses that shape tomorrow

iZape is the technology and software engineering arm of Appac Mediatech, founded to bring enterprise-grade technology to mid-market and growing businesses.

50+Projects
30+Clients
18+Years Heritage
90%Retention
3Centres
99.9%Uptime
Two colleagues reviewing CRM analytics together on a mobile device in a modern office

How iZape Began

Born inside Appac Mediatech

For over two decades, Appac Mediatech has helped manufacturing, engineering and healthcare brands grow through marketing and communication. A pattern kept emerging: clients didn't just need better marketing. They needed better technology.

They needed custom applications to run operations, cloud infrastructure to scale and a partner to manage their systems so they could focus on growth. Rather than stretch a marketing agency into unfamiliar territory, founder Balakrishnan Shanmugam built a separate technology company with its own engineers, processes and focus.

Business professional shaking hands while reviewing iZape CRM on a laptop

That company is iZape

Today iZape works as an independent technology company within the Appac group, serving Appac's clients and a growing portfolio of enterprises. We also built iZape CRM, first for our own sales teams and now as our flagship product.

What drives us every day

A clear north star and a daily purpose - these are the two things that keep our team aligned and energised.

Our Vision

To be India's most trusted technology partner for mid-market and enterprise businesses.

Our Mission

To deliver custom software, cloud, managed services and intelligent tools that help businesses operate smarter, grow faster and compete at the highest level, with integrity, transparency and accountability.

Our Values

The principles we build on

These aren't just words on a wall. They're the standards we hold ourselves to every single day.

Integrity First

Integrity First

We do what we say. Ethics and transparency are non-negotiable.

Engineering Excellence

Engineering Excellence

Every architecture decision, deployment and support ticket meets a high bar.

Client ownership

Client ownership

We stay after go-live and measure success by our clients results.

Continuous Learning

Continuous Learning

Certifications, tech talks and learning time every sprint.

Empowered Teams

Empowered Teams

Great software comes from people who feel trusted.

Balakrishnan Shanmugam, Founder & CEO of Appac Mediatech
FOUNDER’S MESSAGE

When I started Appac Mediatech, I saw good businesses held back not by their products but by disconnected tools and vendors who disappeared after delivery. iZape is the technology partner I wanted for our own clients: one that builds carefully, stays after launch and grows alongside you. We carry the values that built Appac, integrity, accountability and a relentless focus on results, into every line of code.

Balakrishnan Shanmugam, Founder & CEO

Founder & CEO of Appac Mediatech Pvt. Ltd.,

Leadership Team

The people behind iZape

A small, passionate team with big ambitions - united by a shared belief that CRM should work for you, not the other way around.

Balakrishnan Shanmugam

Balakrishnan Shanmugam

Founder & CEO

Balakrishnan ShanmugamLinkedIn
Arun

Arun

Technical Director

ArunLinkedIn
Mohanraj

Mohanraj

Digital Head

MohanrajLinkedIn
Ramkumar

Ramkumar

Design Head

RamkumarLinkedIn
APPAC MEDIATECH - PARENT COMPANY

Part of the Appac Ecosystem

iZape is a subsidiary of Appac Mediatech Pvt. Ltd. - an ISO 9001:2015 certified, NASSCOM-recognised digital agency with 18+ years of experience in brand strategy, digital marketing, and creative communication.

Appac Mediatech handles marketing. iZape handles technology. Together: a single ecosystem covering both market-facing and technology needs.

Visit Appac Mediatech
Team collaboration at office
Developer working with technology

The #1 Service Solution

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What to expect:

  • Live walkthrough tailored to your use case
  • Answers to all your questions from a CRM expert
  • Custom pricing based on your team size
  • Free 14-day trial after the call

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