CRM Raises $85M Series C to Expand Enterprise Offerings and Global Reach
We're thrilled to announce that CRM has closed an $85 million Series C funding round led by Sequoia Capital, with participation from existing investors Accel and Tiger Global. This brings our total funding to $142 million and values the company at $950 million.
The capital will be deployed across three priorities: expanding our enterprise product tier with advanced SSO, audit logging, and custom SLA support; growing our go-to-market teams in Europe and Southeast Asia; and doubling our AI and data science headcount to accelerate the CRM 5.0 roadmap.
"We chose CRM because they've built the rare combination of product depth and ease of use that enterprise buyers demand," said Rajan Anandan of Sequoia. "Their NPS scores and net revenue retention are among the best we've seen at this stage."
CRM now serves over 18,000 customers across 60 countries, processing more than 2.3 billion contact interactions per month. Our headcount has grown from 110 to 340 in the last 18 months, with new offices opening in London and Singapore in Q1 2025.
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