Slack Crm Two Way Sync Pipeline

Our most anticipated release yet is here. CRM 4.0 introduces an AI deal-scoring engine that analyzes over 120 behavioral signals - from email open rates to meeting frequency - giving sales reps a real-time probability score for every active opportunity in their pipeline.

Finstack, a B2B fintech startup, was drowning in spreadsheets when they switched to CRM eighteen months ago. Today, they've tripled their ARR, cut their average sales cycle from 47 days to 22, and their 6-person sales team manages a pipeline that would typically require 15.

A new report from Gartner projects the global CRM software market will surpass $157 billion by 2030, growing at a CAGR of 12.6%. The report identifies generative AI, revenue intelligence, and customer data unification as the three forces reshaping the competitive landscape.

Most CRM users are leaving serious productivity on the table. After analyzing usage data across 4,000+ customers, we identified five automation workflows that top-performing teams run consistently - and that the average team hasn't set up yet.

We're thrilled to announce that CRM has closed an $85 million Series C funding round led by Sequoia Capital, with participation from existing investors Accel and Tiger Global. This brings our total funding to $142 million and values the company at $950 million.